Plan Your Visit

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Feedback Surveys

Your feedback on your Zoo experience is valuable to us! Please use the Survey Kiosk in the Global Plaza or complete a guest form in Guest Relations at the end of your visit with your helpful insights.


Guest Services

  • Disability access
  • First aid station
  • Nursing and diaper changing stations
  • Lost and found
  • Services for lost children/people are available through the Guest Relations office.



(All rentals are available on a first-come, first-served basis.  Please visit the Strollers Windows in the Zoo's Global Plaza to rent these items.)

  • Strollers-Single: $7.00
  • Strollers-Double: $10.00
  • Wagons: $10.00
  • Wheelchairs: $7.00
  • Electric Convenience Vehicles: $25.00
  • Pet Hotel: $1.00
  • Lockers: $1.00 (4 quarters)


Safari Cart Rental

Enjoy a personalized, guided, two-hour tour of the Zoo by renting a Safari Cart.

(Due to heavier crowds, Safari Carts are not available during Spring Break in March or special Zoo events.)


Wild About You! Proposal Packages

Cost: $99

  • Zoo admission for two adults
  • Choose any Zoo location to "pop the question" that is public access.
  • One animal experience, such as feeding the lorikeets, giraffes or stingrays during regular or seasonal hours of operation for these attractions.
  • 1/2 hour private cart ride (driver provided)
  • Official engagement photo
  • Parting souvenir



  • Proposal packages must be booked at least 48 hours in advance.
  • Couples must check in at the Zoo's Guest Relations office.
  • No bookings are available on Way Back Wednesdays in July and August or any FREE days.
  • Official engagement photos will be e-mailed to each couple. 
  • ZooFriends discounts do not apply.
  • If available, carts can be rented for additional time at $25 per hour

The Zoo does not allow:

  • Pets
  • Roller blades
  • Bicycles
  • Skates
  • Wheeled shoes
  • Frisbees
  • Balloons
  • Glass containers
  • Grills or grilling
  • Plastic lids or straws
  • Alcoholic beverages
  • Smoking *
  • Radios or boomboxes
  • Sharing of food with Zoo animals
  • Chasing free-ranging animals
  • Firearms are prohibited on Zoo grounds.


* State law prohibits smoking in zoological parks, including electronic cigarettes or vaping devices. Please refrain from smoking on Zoo grounds or parking lot.



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The Zoo is a fully accredited member of the Association of Zoos and Aquariums (AZA) and the American Association of Museums (AAM) as both a living museum and a botanical garden. AZA accredited facilities are dedicated to providing excellent care for their plants and animals, a great experience for guests and a better future for all living things.

A New Breath of Fresh Air: As of Nov. 1, 2007, state law prohibits smoking inside zoological parks. Please help us abide by this law by refraining from smoking within the Zoo. Thank you for maintaining a smoke-free environment for all living things!